Read and Consider
The best part -
These are universal rules. These apply
to leaders - irrespective of the region or country or industry or
seniority - irrespective if you are a 1st time manager or experienced -
if you are managing a small 3 member team or the CEO of a 100,000 people
company - these apply to everybody.
11 things you can do to become an inspiring role model leader (or manager/ boss)
1. Don't steal credit
Something i learn't very early in my career - If your team does a
great job - it directly reflects on your leadership. You don't have to
steal their credit in order to prove your worth. It is very tough to not
become greedy and wanting to keep all the limelight to oneself - but
remember the
king maker's job is different than that of the king.
There is a high chance that you have people more smarter and more
capable than yourself on your team - stop feeling insecure - instead see
if you can learn new things from them. see if you can
"utilize" them to accomplish bigger challenges as a team.
You stealing their credit or discrediting them will never stop them
from reaching the higher position they deserve anyways. Instead give
them a ladder to grow.
2. Give ownership (Btw - it means freedom to fail)
Ownership is a double edged sword. When you give ownership to someone
- you give the freedom to fail. Most managers do not understand this,
and as a result give "conditional" ownership -
"you can run with this as long as you can win the race !! "
This attitude does not really work. And
this does not qualify for giving ownership !
Ownership is freedom to do things your own way. And freedom to
succeed or fail. If you fail - learn from those mistakes in order to
succeed the next time. It is an iterative process like learning to walk
or cycle or swim. As a manager you need to sit back and watch. Restrain
from
interfering unless it is really needed to
intervene. Know the difference ? No ? go google ...
Learning from one's own mistakes is very powerful, more effective and retains for a very long term -
remember walking/cycling/swimming -
we failed many times until one day we learn't the trick, and after that we never forgot how to do it right.
3. Teach to fish
Always focus on teaching people to do things versus doing it on
behalf of them. Easier said than done when there is always pressure for
quick results on the delivery side ? correct.
I used to struggle with this the most as an entrepreneur when you
need super quick business results, have a lean team and have no patience
for teaching or waiting. And it is very common to think that you
are the most superior human on this planet and you can do everything
better than the people around you. Don't fall for this mental illusion.
Think of it like this - one of the success mantras of a successful
venture is scaling. You can forget scaling if you are the one-and-only
person in the team who can do that mission critical task. It is a
must-have to be able to delegate and train others to do your job.
Otherwise,
you cannot move on to bigger and better challenges. You are kind-of stuck !!
4. Give honest feedback
Most managers shy away from giving a honest feedback, especially when
things are not working well. there is a wrong assumption that giving a
negative feedback will spoil relationships.
Firstly, feedback should "always" consist of 2 parts -
1. what is working &
2. what needs to be made to work.
Secondly, when talking about things-not-working focus on the task and
not on the person. never say "you screwed up the project". instead say
"the project did not go well because of these 3 reasons". And if things
are not working well -
do not wait for the cliche
"performance appraisal" meeting. It is too late. Performance appraisal
should be a summary and not involve any "surprises", and never the bad
kinds. Telling the employee "
You did a bad job for the whole of 2015" means you are a bad manager in the 1st place because you waited for 1 whole year !
5. Bad performers are not really bad
There are no "bad" or "useless" people. Each individual on this
planet is good at something or the other. Keep that in mind. If someone
is not performing well in their job - there could be 2 reasons - 1. Not
motivated OR 2. In the wrong job.
Explore if it is case 1 - and see if you can fix it. Most times the
reason for lack of motivation is not money - It is because you are not
excited about the outcome of a job well done.
Show the carrot and it need not be money always.
Many people are stuck in the wrong jobs for different reasons. Talk
to them and see if you can help free them. As a manager you will do a
big favor if you can have a candid chat about being stuck in the wrong
job.
I always believe in this -
"You need to love what you do - if not - find something new that you will love to do"
As a boss it is not your failure if your employee decides to choose a different job.
In-fact it is better to not have a demotivated & dis-grunted employee. Most times a bad job is worse than not doing the job.
6. Never criticize in public
Never (ever) criticize someone in public. You are a very bad boss if you shout at your people in public. I would give you a
0/10 rating !!
Remember the golden rule
" APPRECIATION
in PUBLIC and CRITICISM in PRIVATE. always"
Think for a moment how you would feel if someone criticized you in public - in front of your colleagues.
You would feel horrible, embarrassed, and resent that person. Does not serve the purpose. If you are not happy with something - please do express it. absolutely. but
please get a room !! :-)
7. Keep personal relations outside
As a manager - each one of your team members are supposed to be equal
to you. irrespective of the ethnicity, gender, language, skin-color,
food choice, hobbies, pet movie star, political inclination, pet dog
name, or any other common interest.
Do not do anything that will even give the slightest doubt that
you will not give credit to job performance above everything else. If
you have personal relationships - leave it locked outside the office
space.
8. Don't make stupid promises
It is easy to get tempted to make false promises to get shit done.
Bad idea because the long term repercussions will dent your credibility
very badly.
for example -
"If you work late hours on this project - I shall promote you."
Firstly, it is politically incorrect. Secondly - no company has a
policy where you can promote your team member without approval from a
few others (i.e It is not 100% in your control). Thirdly, such
policies are in place precisely to avoid such mistakes.
Also it is a question of integrity and credibility. You cannot expect
your team to keep up their promise if you cannot keep up yours.
Many a times the intention behind such promises might be good, but
circumstances or behind-the-screen challenges might not allow you to
deliver on your promise. But all of that does not matter to the audience
sitting in front of you. You still lose credibility.
Therefore remember -
if you make a promise you better be in a solid position to keep it, else don't make that promise.
9. Practice what you preach
Be a role model. It is like parenting - if you have kids - you will
relate to this. Remember how your kid copies you - how he/she picks up
the foul language or bad behavior from you WITHOUT you teaching him/her ?
;-) In-fact, we get surprised how they learn things that they are not
supposed to in-spite of us telling them that it is bad :-)
Same applies here.
Don't preach "good behavior" while you do the opposite !! The trick is - don't preach - just practice and your kids will learn to be "as-good-as you".
10. Don't be mean
Be nice - We are all human beings and struggle with inter-personal
challenges - at work and at home. give a patient hearing. be objective
(versus subjective). Look at the context of things before reacting. Look
at the root causes and help resolve them. I can go on and on here - but
you know what being a good human being is all about.
But more important - Don't be mean - I have seen many nice bosses, but also a few mean bosses.
People always go an extra mile for the nice boss, and you would do the opposite for the mean boss.
This is universal truth. More importantly what goes out - comes back
and bites you in the ass. If you are mean to people - it is plain
stupidity to expect them to be nice to you. You get it !
11. Stay away from office gossip
Having said everything - the last but the
most important rule - do not encourage office politics or snitching behind someone's back.
Stay away from group-ism, inappropriate jokes and gossiping at all costs.
Do not get confused - being a good boss
does not mean
budding with your team by indulging in office gossip. Don't muddle
yourself into office politics. You need to be seen as someone who means
serious business and does the right things. Indulging in office politics
is guaranteed to take you many steps backward.
Doing the 10 things above is a much much better way to
earn and keep the respect of your team.
That's it for now ! Well this is not everything and i am sure there
are more effective ones out there that i missed out. Looking forward to
hear from you ...
Summary
In a nut-shell -
At at time when talent shortage is common and
lean teams are a norm - You need to be a super inspiring, rock solid
leader for your high performing employees in order to be able to deliver
stellar results !!
If you are not one already - it is very much possible to become
one - by giving attention to the 11 golden rules above.
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The original text is from:
Anupam Bonanthaya is a Technologist with passion for Marketing, People & Entrepreneurship.
